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Windows Help

Get AphekTech for an apex experience!

So your computer is not as fast as when you first brought it home. It's a lot of fun playing with a new computer, but unfortunately with more use, your new gadget could start to slow down. Your favorite programs don't run as fast, take longer to load, and even start to freeze, and of course no one wants to battle an overheating computer! Well, Aphek Technical Services is here to repair and make your computer run as good as new again. 


Windows Operating Systems Help

Windows 10

Windows 10 is a personal computer operating system developed and released by Microsoft as part of the Windows NT family of operating systems. It was officially unveiled in September 2014 following a brief demo at Build 2014. Looking for help to upgrade your PC to Windows 10? Click here to find answers to questions and issues you may have with Windows 10.

Windows 8.1

Install, Upgrade, and Activate - Windows 8.1 (codenamed Blue) is an upgrade for Windows 8, a computer operating system released by Microsoft. Windows 8.1 is available free of charge for retail copies of Windows 8 and Windows RT users via the Windows Store.  Learn more.

Windows 7

Windows 7 (codenamed Vienna, formerly Blackcomb) is a personal computer operating system developed by Microsoft. It is a part of the Windows NT family of operating systems. Windows 7's server counterpart, Windows Server 2008 R2, was released at the same time. Learn more.

Computer and Parts Replacement

Looking for a replacement notebook or desktop computer? Aphek Technical Services wants to make this a hassle-free and affordable experience for you. We’ve developed a nice niche in the refurbished computer systems market with the low-income residential customers in mind. Our systems are robust, deliver high performance, and come with an optional one to four-year warranty. Ask us about Windows or Linux based systems. You will be surprised how satisfied and affordable our solutions can be!

Mac Support

Whether you're an expert or just getting started, we'll help you get the most out of your Mac.

Repair and service

Find the most convenient option to get a repair for your Apple product, or check the progress of a current repair.

Beware of counterfeit parts!

Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues.

To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter. 

Mac OS x Support

New MacBook User?

The MacBook is a brand of notebook computers manufactured by Apple Inc. from May 2006 to February 2012, and relaunched in 2015. It replaced the iBook series and 12-inch PowerBook series of notebooks as a part of the Apple-Intel transition from PowerPC. We're always happy to welcome a new Mac user. Here are a few support topics to help you get started. Learn more.

New MacBook Air User?

The SSD storage in MacBook Air is up to 17x faster than a 5400-rpm notebook hard drive. So everything you do is snappy and responsive. MacBook Air even wakes up fast, thanks to SSD storage and fifth-generation Intel Core processors. Here are a few topics to help you get started. All the topics, resources, and contact options you need for MacBook Air. Learn more.

New MacBook Pro User?

The MacBook Pro (sometimes abbreviated MBP) is a line of Macintosh portable computers introduced in January 2006 by Apple Inc. Replacing the PowerBook G4, the MacBook Pro was the second model to be announced during the Apple–Intel transition, after the iMac. Find topics, resources, and contact options you need for MacBook Pro on the link below. Learn more.

Internet Help

Today it's about speed... and staying connected!

The need for speed has changed the options available to consumers and businesses alike in terms of how and how fast we can connect to the Internet.  The connection speeds listed below represent a snapshot of general average to maximum speeds at the time of publication. This is no doubt will change over time and Internet connection speeds also vary between Internet Service Providers (ISP).


Internet Connection Types

Home Networking seamlessly integrates your computers, laptops, printers, smart-phones and tablets. Nerds On Call loves Home Networking! If you have more than one computer and more than one user in your home, odds are you would benefit from our Home Network services. These days installing a network can be done one of two ways, wired or wireless. Nerds On Call will come out to your house for free to consult with you; we will help you pick a Networking solution that works best for you.
Wireless Internet, or wireless broadband is one of the newest Internet connection types. Instead of using telephone or cable networks for your Internet connection, you use radio frequency bands. Wireless Internet provides an always-on connection which can be accessed from anywhere — as long as you geographically within a network coverage area. Wireless access is still considered to be relatively new, and it may be difficult to find a wireless service provider in some areas. It is typically more expensive and mainly available in metropolitan areas. Are you having problems keeping your devices connected to your wireless network? Aphek Technical Services will figure out why your laptop keeps dropping it's wireless connection, or your iPad doesn't work when other computers do.
Through the use of a cable modem you can have a broadband Internet connection that is designed to operate over cable TV lines. Cable Internet works by using TV channel space for data transmission, with certain channels used for downstream transmission, and other channels for upstream transmission. Because the coaxial cable used by cable TV provides much greater bandwidth than telephone lines, a cable modem can be used to achieve extremely fast access.  Cable providers typically implement a cap to limit capacity and accommodate more customers. Cable speeds range from 512 Kbps to 20 Mbps. Is your cable internet connection misbehaving? We can troubleshoot your connection to make sure your hardware and cables are all set up properly and we can make sure you're getting the most out of the ethernet connection that you pay for!
T-1 lines are a popular leased line option for businesses connecting to the Internet and for Internet Service Providers (ISPs) connecting to the Internet backbone. It is a dedicated phone connection supporting data rates of 1.544Mbps. A T-1 line actually consists of 24 individual channels, each of which supports 64 Kbits per second. Each 64Kbit/second channel can be configured to carry voice or data traffic. Most telephone companies allow you to buy just one or some of these individual channels. This is known as fractional T-1 access. T-1 Lines support speeds of 1.544 Mbps. Fractional T-1 speeds are 64 Kbps per channel (up to 1.544 Mbps), depending on number of leased channels.
DSL is frequently referred to as an "always on" connection because it uses existing 2-wire copper telephone line connected to the premise so service is delivered simultaneously with wired telephone service -- it will not tie up your phone line as an analog dial-up connection does. The two main categories of DSL for home subscribers are called ADSL and SDSL. All types of DSL technologies are collectively referred to as xDSL. xDSL connection speeds range from 128 Kbps to 9 Mbps.
As popular as high speed internet is, it's still not possible to access high speed in some areas. That's where dial-up (and patience!) comes into play. As long as you have a phone line, you can still access the internet. We'll help troubleshoot any problem you're having.

InterNetworks and Security

The most obvious benefit of computer internetworking is such that you can store, or retrieve virtually any kind of information at a central location, as well as access your information from virtually any connected computer on the network, or externally via the internet. You can store, retrieve, and modify textual information such as letters and contracts, audio information such as voice messages, and visual images such as facsimiles, photographs, medical x-rays, and even video segments.


A computer network enables you to combine the power and capabilities of diverse equipment and to provide a collaborative medium to combine the skills of different people—regardless of physical location. Computer networking enables people to share information and ideas easily, so they can work more efficiently and productively. Networks also improve commercial activities such as purchasing, selling, and customer service. Networks are making traditional business processes more efficient, more manageable, and less expensive.

We provide the support you need, included on all networks

Included Features

Home Theater Systems


Congratulations, you've finally bought that new Home theater system, every few years it seems we all need to upgrade from our older, smaller entertainment system. There are very few things as fun as watching a movie on your new big screen! Yet, with each new upgrade comes more wires, a thick home theater system manual. If you don't want to mess with the home theater installation yourself then give our us a call. We offer every kind of TV and home theater assembly service you can think of. 

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